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Delivery & Shipping
Do you ship overseas?
We ship all over the world. We provide major carrier such as DHL, SF and local carrier, ex. ACS & Postal Service. You can choose the carrier according to your preference. Shipping costs will apply, and will be added at checkout.
How long will it take to get my order?
It depends on where you are and the shipping method you choose. It’ll take up to 1-3 business days to process your order. In general, it takes within 7-14 working days to receive your orders after it’s shipped. Delivery details will be provided in your confirmation email.
Delivery & Shipping
Can I return my product?
We understand the struggle to select the size without seeing and touching actual products, so we do offer exchange & returns within 14 days since you received the orders. If 7 days have passed since you received your order or you bought the item(s) on sale, we can’t offer you an exchange or refund.
What is our return policy?
We offer returns within 14 days since you received the orders. You may reach out to our customer service to apply for your return. To be eligible for a return, the item must be UNWORN, UNWASHED, WITH THE COMPLETE PACKAGING & TAG, and returned to us via regular mail service or shipping carrier.
Delivery & Shipping
Can I return my product?
We understand the struggle to select the size without seeing and touching actual products, so we do offer exchange & returns within 14 days since you received the orders. If 7 days have passed since you received your order or you bought the item(s) on sale, we can’t offer you an exchange or refund.
What is our return policy?
We offer returns within 14 days since you received the orders. You may reach out to our customer service to apply for your return. To be eligible for a return, the item must be UNWORN, UNWASHED, WITH THE COMPLETE PACKAGING & TAG, and returned to us via regular mail service or shipping carrier.